Tell employees about the extension
A ready-to-send notice that tells a client's staff what the extension records, what it never reads, and who sees it.
Written By The Lemhi Product Team
Last updated 10 days ago
For MSPs who tell a client's staff before the Lemhi AI Usage extension arrives. The same template is on the client's Deployment tab in Engage. Replace [Company] with the client's name and [MSP] with yours before sending.
The notice
Subject: A small browser add-on is being installed on company computers
Hello everyone,
[Company] is adding a small add-on to Chrome and Edge on company Windows computers. It is managed by [MSP], our IT partner, and it will be installed automatically over the next few days. You do not need to do anything, and it will not slow down your browser.
What it does
It notices when one of five AI websites is open in your browser: ChatGPT, Claude, Gemini, Microsoft Copilot and Perplexity. For each one it records the day it was used on this computer, the site's address, and the account signed into that site. For ChatGPT and Claude it may also note whether the account is a free or paid plan. For Microsoft Copilot it records only whether the account is a work or personal one, with no email address. Each check-in also sends the browser and add-on versions.
Why
[Company] wants to know which AI tools are in use so it can approve the right ones, provide them properly, and set clear guidance. This is about tools, not about monitoring individuals.
What it does not do
It does not read or store anything you type or receive, on those sites or anywhere else. It does not see what you do on other websites. It does not work in private or incognito windows, in other browsers, or on phones.
Work and personal accounts
If the signed-in email is a [Company] address, [MSP] and [Company] can see which employee used the tool. If it is a personal address, only the part after the @ is kept, such as @gmail.com, along with a one-way code made from the address that can't be turned back into it. The full personal address is never stored and your name is never attached to it.
Who can see it
[MSP] and the people at [Company] responsible for IT and AI governance. It appears as a summary per computer and per tool.
Questions
Contact your IT team or [MSP].
Next
Deploy the extension with your RMM
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